Our Story

ABOUT US

(Click to enlarge)

Our "Angels on Earth"

Pet Rescue Volunteers

who donated

their time to help

the victims of

Hurricane Katrina,

both human and animal.

Many thanks to our friend

Ed at PetFinder.com!

Located in the Northern California City of Modesto, TeleCont@ct Resource Services was founded in 1993 by owner Julie Wray. The initial focus was as a consulting firm. Julie met with large organizations and assisted them in hiring and training an in-house telemarketing staff.

Knowing that their management time is money, more and more clients expressed their discontent with the problematical issues of managing an in-house staff; therefore, realizing the cost effectiveness of outsourcing their call center needs.

On April 1, 1994, TeleCont@ct Resource Services opened their call center. With the support of several companies in the financial and insurance industries, it became one of the leading telemarketing firms in the country.

In May of 2001, TeleCont@ct Resource Services moved into a new state of the art facility and evolved into a fully web-enabled multimedia contact center, to provide outsourcing solutions in all areas of customer contact. Along with traditional inbound and outbound services, we are helping businesses harness the marketing power of the Internet, with live help solutions like text chat and website forms assistance technology. With over 80 years combined experience in the call center industry, we are providing our customers with unequaled service.

A Diverse Sample of Companies Whose Customers Are Served Directly or Indirectly (Via Outsourcers or Service Providers) By The Same Technology Solution:

FAQ